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Error opening 3ds Max

After reinstalling the or updating the tool, this annoying error can occur sometimes: ribbon-missing-image It is caused by the ribbon interface. Some icon is missing, either because a problem with the installation or because was removed. To fix it the ribbon interface needs to be reset. Steps to do that:

  1. Right-click in the ribbon UI.
  2. Choose Ribbon configuration… Reset ribbon to default.
  3. Done.

Please note that if you made any customization or created a custom ribbon tab, and it is not saved and exported as a .xaml file, you will loose the changes. So please save and export your changes before resetting the ribbon.

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