Common asked questions
Q: What is DesignToolbox?
A: DesignToolbox is a collection of tools designed to accelerate and simplify modeling tasks in 3ds Max, particularly for architectural models and furniture design.
Q: How can I install DesignToolbox?
A: You can install DesignToolbox from the Autodesk App Store or download it directly from our website.
Q: Does DesignToolbox collect any user data?
A: Yes, for license management purposes, we collect minimal user information including email address, name, IP address, hardware ID, and Gumroad purchase data. This information is securely stored in our user portal and is used solely for license verification and product delivery. We do not store sensitive information such as payment methods or other personal data beyond what is necessary for software licensing.
Q: Where can I find support or documentation?
A: Support information and documentation can be found in our comprehensive User Guide section.
Q: How can I contact the support team?
A: You can contact our support team via the contact form on our website or through our email support.